Training Specialist Job at Mondo, New York, NY

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  • Mondo
  • New York, NY

Job Description

Job Title: Training Specialist

Location-Type: Hybrid (2-3 days onsite, New York, NY)

Duration: 6-Month Contract-to-Hire

Compensation Range: $22.48/hr – $35/hr

Job Description:

Drive user enablement by designing and delivering impactful training for Microsoft Dynamics within a hybrid media and technology environment.

Day-to-Day Responsibilities:

  • Deliver in-person and virtual training for Microsoft Dynamics users
  • Maintain and update SharePoint with training resources and documentation
  • Manage communications about new features and updates
  • Gather feedback to evaluate and improve training effectiveness
  • Provide support for escalated user issues post-service desk
  • Demonstrate and incorporate Microsoft Copilot and generative AI into training processes
  • Act as the go-to expert for Microsoft Dynamics within HTV

Requirements:

  • Must-Haves:
  • 2–3 years of training or instructional design experience
  • Proficiency with Microsoft Dynamics
  • Strong communication and project management skills
  • Familiarity with SharePoint, Office 365, and training content tools (e.g., PowerPoint, Articulate)
  • Experience delivering virtual and in-person training
  • Ability to travel up to 25%

  • Nice-to-Haves:
  • Knowledge of adult learning principles
  • Experience using generative AI tools (e.g., Microsoft Copilot, ChatGPT)

Job Tags

Contract work, Remote job,

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