Member Service Representative - Bilingual Chinese (Hybrid) Job at Village Care, New York, NY

ZE85ZjVPZlFjU0ZYMlFIbitNR2pVdkg1
  • Village Care
  • New York, NY

Job Description

Member Service Representative

VillageCareMAX

112 Charles Street, New York, NY 10014

COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE!

VillageCare is looking for a self-motivated Member Services Representative responsible for handling all calls that come through our call center. The MSR serves as the main point of communication for assisting members in accessing services, solving problems and communicating with other members of the Interdisciplinary Care Team. Some of your daily activities will include:
  • Handling incoming telephone calls and answering questions for members and providers
  • Assisting members in accessing all necessary covered and non-covered services in conjunction with plan of care.
  • Data entry for authorizations under the direction of the Care Management Supervisor.
  • Arrange appointments with physicians and other health care provider services.
  • Assist members in selection of participating providers that will help them improve the quality and outcomes of care.
We would like to speak to those who have 3+ years of experience in a related healthcare call center or service environment. High school diploma required - Associates degree strongly preferred. Bilingual - Chinese required.

Must reside in NY, NJ or CT

There are many benefits to working for VillageCare. If you are someone who likes being part of a team, enjoys a highly competitive benefits package from work leading carries and competitive compensation than we would love to speak with you!
  • PTO package, 10 Paid Holidays, Personal and Sick time, Medical/Dental/Vision, HRA/FSA, Education Reimbursement, Retirement Savings 403(b), Life & Disability, Commuter Benefits, Paid Family Leave, Additional Employee Discounts
VillageCare offers a wide range of at-home and community-based services, as well as managed long-term care options that seek to match each individual's needs to help them attain and maintain the greatest level of independent living possible. We are committed to superior outcomes in quality health care.

VillageCare is an Equal Opportunity Employer. Village Care

Job Tags

Holiday work, Local area,

Similar Jobs

Leidos

Intermediate Helpdesk Specialist Job at Leidos

 ...Description Leidos is seeking an Intermediate Helpdesk Specialist in Fort Belvoir, VA to support large-scale migration and operations...  ...ticketing system experience and one (1) year of experience in remote desk takeover tools and usage. Experience meeting service... 

Mercy

RN Job at Mercy

SIGN ON BONUS AVAILABLE NO CONTRACT Incentives: New Grad Sign on Bonus up to $5,000 for select departments Experienced Nurse Sign on Bonus up to $20,000 for select departments Relocation Assistance up to $7,000 per policy Stay Premium Program- ...

WELLS

CNC OPERATOR Job at WELLS

 ...GENERAL DESCRIPTION The CNC operator is responsible for setting up the 3 axis CNC machine. He/she is required to set up the stock for forms to be milled, whether it be wood or foam. The operator will have to set the stock on the machine and run the program to mill... 

Staffing Science

Senior/Staff Software Engineer (Cloud Native/Typescript) Job at Staffing Science

 ...Pre-series A Opensource startup is looking for Staff Engineers, full remote for now but will be opening in an office in the Bay area and will want folks to work 2-3 days a week in office. Office will be opened within 6-12 months so must be in the SF area and willing to... 

San Juan Regional Medical Center

Endoscopy Nurse Full Time Day Shift Job at San Juan Regional Medical Center

 ...delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community. The Endoscopy Nurse will follow the guidelines imposed by the New Mexico State Practice Act while providing care to a patient. The Endoscopy nurse...