Job Description
Director, Operations - Needs strong retail multisite + hospitality experience This Jobot Job is hosted by: Jon Lopez
Are you a fit? Easy Apply now by clicking the "Apply" button
and sending us your resume.
Salary: $165,000 - $185,000 per year
A bit about us: We are a growing multi-unit retail company headquartered on the West Coast. We have more than 30 units across our two flagship brands. We are looking to add a Director of Operations reporting directly to our President.
We are heavily driven by the guest experience, so someone with a strong background in hospitality is key. You must be able to visit and work out of our sites in Northern CA, Oregon, and WA. You should be able to work/visit the sites for 2-3 weeks/month. This is a heavy operations position.
Must have experience with Car Wash or Oil Change locations and you must be located in CA or OR.
send resumes to
[email protected], or apply directly.
Why join us? We value excellence in service, humility, and putting a greater common good ahead of individual goals.
We offer a competitive base salary: $165,00 - $185,000 with a 20% - 25% bonus for individual performance
We offer comprehensive benefits
Matching 401k
Job Details Job Details:
We are seeking a dynamic and experienced Permanent Director, Operations Multiunit Retail (Car Wash) to join our team. This is a unique opportunity to play a pivotal role in the growth and development of our multi-unit car wash operations. The successful candidate will be responsible for overseeing the daily operations of multiple car wash locations, ensuring optimal productivity and profitability. This position requires a strategic thinker with strong leadership skills, a keen eye for operational efficiency, and a passion for delivering exceptional customer service.
Responsibilities:
- Oversee the daily operations of multiple car wash locations to ensure efficiency, quality, service, and cost-effective management of resources.
- Develop and implement business strategies, plans, and procedures that align with the company's overall strategy.
- Set comprehensive goals for performance and growth, and evaluate performance by analyzing and interpreting data and metrics.
- Establish policies that promote a customer-centric culture and drive overall customer satisfaction.
- Manage relationships with partners, vendors, and regulatory authorities.
- Lead and motivate teams to surpass operational and financial goals.
- Direct and manage staff, fostering a positive environment that encourages teamwork and innovation.
- Identify and address problems and opportunities for the company.
- Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
- Participate in expansion activities (investments, acquisitions, corporate alliances, etc.)
- Implement new technologies and automation processes to enhance operational efficiency and customer experience.
Qualifications:
- Proven experience as a Director of Operations, Operations Manager, or similar leadership role, preferably in the car wash or related industry.
- A minimum of 5 years of experience in managing multi-unit operations.
- Strong understanding of business functions such as HR, Finance, Marketing, etc.
- Demonstrable competency in strategic planning and business development.
- Working knowledge of data analysis and performance/operation metrics.
- Outstanding organizational and leadership abilities.
- Excellent interpersonal and public speaking skills.
- Aptitude in decision-making and problem-solving.
- BSc/BA in Business Administration or relevant field; MSc/MBA is a plus.
- Proven experience with implementing technological solutions and automation to increase operational efficiency.
- Strong customer service orientation with a drive to deliver exceptional customer experiences.
- Must have a valid driver's license and the ability to travel as required.
Interested in hearing more? Easy Apply now by clicking the "Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Job Tags
Permanent employment, Local area,